What The Reviews Genius Highlighted

The Reviews Genius recognised Able Best as a long-established, Ministry of Manpower-licensed employment agency serving Singapore families since 2003.

Its feature also highlighted several aspects of our services, including:

• Recruitment of helpers from Indonesia, Myanmar and the Philippines

• Infant and elderly-care helper placements

• Housekeeping and cooking support

• Transfer-helper placements

• Work permit and documentation assistance

• Insurance and administrative processing

• Consultation and helper matching

The feature also acknowledged the importance of understanding each family’s preferences when identifying a potentially suitable domestic helper.

You can read the original feature here:

View Able Best’s feature in The Reviews Genius

More Than Selecting a Helper

Hiring a domestic helper involves more than reviewing biodata and conducting an interview.

Able Best provides support through the different stages of the hiring and placement process, including:

• Understanding the family’s household requirements

• Shortlisting potentially suitable helper profiles

• Arranging candidate interviews

• Work permit applications and documentation

• Embassy and source-country processing where applicable

• Insurance, medical and travel arrangements

• Arrival coordination and local orientation

• Handover preparation

• Assistance following the placement

Our objective is to make the process clearer and more manageable while helping employers establish realistic expectations from the beginning.

New and Transfer Domestic Helpers

Families can consider either a new overseas helper or a transfer helper who is already working or residing in Singapore.

A new helper may require more guidance as she adjusts to Singapore, a new household and unfamiliar routines. A transfer helper may already understand Singapore’s working environment, but employers should still assess whether her experience and expectations are suitable for the household.

Important considerations include:

• Relevant childcare, eldercare or household experience

• Communication ability

• Cooking and housekeeping skills

• Personality and temperament

• Willingness to learn

• The employer’s household routines and expectations

No single helper profile is suitable for every family. A careful interview and matching process remains important regardless of nationality or previous experience.

Support During the Adjustment Period

Even with careful matching, employers and helpers need time to adjust.

Clear instructions, reasonable expectations and regular communication are especially important during the first few weeks. Employers should explain household routines carefully and allow the helper time to become familiar with the family’s preferences.

When concerns arise, addressing them early can prevent smaller misunderstandings from developing into larger problems.

Able Best remains available to assist employers and helpers with communication, counselling and practical guidance where appropriate.

What This Recognition Means to Able Best

Being ranked #5 in The Reviews Genius’s list of 30 best maid agencies in Singapore is an encouraging recognition of the work carried out by our team.

We are grateful to the families who have trusted Able Best with their domestic-helper requirements since 2003.

At the same time, recognition does not replace our responsibility to deliver dependable service. We remain committed to improving our screening, matching, documentation, communication and after-sales support.

Our goal is not to promise a “perfect helper.” It is to help families make informed hiring decisions and begin the employment relationship with clearer expectations and better preparation.

Looking for a Domestic Helper in Singapore?

If you are planning to hire a new or transfer domestic helper, our consultants can help you review available candidates and understand the hiring process.

Contact Able Best to discuss your household’s requirements, preferred experience and caregiving needs.

Able Best Employment Agency
Trusted Since 2003
Holland | Macpherson