
Hiring a Maid in Singapore: Step-by-Step Guide for First-Time Employers
📌 Introduction
Getting a maid in Singapore is one of the best decisions a busy household can make but for first-time employers, understanding MOM regulations, eligibility criteria, and paperwork can feel overwhelming. Hiring a maid in Singapore doesn’t have to be complicated. This easy-to-follow guide walks you through each step, ensuring you hire confidently and comply fully with Singapore’s Ministry of Manpower (MOM) regulations.

🧾 Step 1: Determine Your Eligibility Ensure you meet these MOM requirements before hiring:
At least 21 years old
Not currently bankrupt
Mentally and financially capable of being a responsible employer
MOM also evaluates your caregiving needs and financial capacity to employ and support a domestic helper.
🏫 Step 2: Attend the Employer Orientation Programme (EOP)
First-time employers must complete the mandatory 3-hour Employer Orientation Programme (EOP) to understand employer duties. Choose between an online module (most convenient) or a classroom session. Complete the EOP at least two days before submitting your helper’s Work Permit application.
🔍 Step 3: Choose Between Agency or Direct Hiring
Option 1: Hire Through an Employment Agency
Agencies handle sourcing, paperwork, interviews, and compliance
Ensure the agency is licensed via the MOM Employment Agencies Directory
Option 2: Direct Hiring
You manage everything independently, including sourcing and documentation
Ideal if you already have a candidate or are familiar with the hiring process
🧑💼 Step 4: Select the Right Helper Identify your household needs to determine the most suitable helper:
Childcare: Seek helpers with proven experience with young children
Elderly Care: Choose candidates trained in eldercare support
Housekeeping: Look for skill in cooking, cleaning, and general household duties
Explore detailed profiles on our Maid Profiles page. Able Best helps match your needs with the right candidate.

📝 Step 5: Conduct Interviews
Interviewing is essential for assessing compatibility. Whether done via video or in-person, prepare thoughtful questions about the helper’s experience, strengths, and adaptability.
See our guide: How to Interview a Maid: Questions to Ask.
📄 Step 6: Submit the Work Permit Application
Once you’ve selected a candidate, apply for a Work Permit through MOM’s FDW eService. Prepare these documents:
Helper’s personal details and passport copy
Employment contract
The application fee is S$35.
💰 Step 7: Arrange for Insurance and Security Bond
Before your helper starts work, purchase the following:
Medical Insurance: Minimum coverage of S$15,000/year
Personal Accident Insurance: Minimum coverage of S$60,000/year
Security Bond: S$5,000 (for non-Malaysian helpers)
These are often bundled into employer-friendly insurance packages.
🏠 Step 8: Prepare for Your Helper’s Arrival
Ensure your home is ready:
Accommodation: A comfortable, private space with ventilation and basic amenities
Expectations: Clearly explain duties, house rules, and rest days
Settling-In Programme (SIP): Mandatory one-day session for first-time helpers within 7 days of arrival

📌 Additional Tips
Maintain Communication: Regular check-ins promote trust and early problem resolution
Respect Rest Days: Provide at least one rest day per week
Pay Promptly: Issue salary within 7 days after the pay cycle ends
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