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Hiring a Maid in Singapore: Step-by-Step Guide for First-Time Employers

📌 Introduction

Getting a maid in Singapore is one of the best decisions a busy household can make but for first-time employers, understanding MOM regulations, eligibility criteria, and paperwork can feel overwhelming. Hiring a maid in Singapore doesn’t have to be complicated. This easy-to-follow guide walks you through each step, ensuring you hire confidently and comply fully with Singapore’s Ministry of Manpower (MOM) regulations.

Infographic illustrating the 8-step hiring process for first-time employers in Singapore

🧾 Step 1: Determine Your Eligibility Ensure you meet these MOM requirements before hiring:

  • At least 21 years old

  • Not currently bankrupt

  • Mentally and financially capable of being a responsible employer

MOM also evaluates your caregiving needs and financial capacity to employ and support a domestic helper.


🏫 Step 2: Attend the Employer Orientation Programme (EOP)

First-time employers must complete the mandatory 3-hour Employer Orientation Programme (EOP) to understand employer duties. Choose between an online module (most convenient) or a classroom session. Complete the EOP at least two days before submitting your helper’s Work Permit application.


🔍 Step 3: Choose Between Agency or Direct Hiring

Option 1: Hire Through an Employment Agency

Option 2: Direct Hiring

  • You manage everything independently, including sourcing and documentation

  • Ideal if you already have a candidate or are familiar with the hiring process


🧑‍💼 Step 4: Select the Right Helper Identify your household needs to determine the most suitable helper:

  • Childcare: Seek helpers with proven experience with young children

  • Elderly Care: Choose candidates trained in eldercare support

  • Housekeeping: Look for skill in cooking, cleaning, and general household duties

Explore detailed profiles on our Maid Profiles page. Able Best helps match your needs with the right candidate.

hiring a maid in singpaore

📝 Step 5: Conduct Interviews

Interviewing is essential for assessing compatibility. Whether done via video or in-person, prepare thoughtful questions about the helper’s experience, strengths, and adaptability.

See our guide: How to Interview a Maid: Questions to Ask.


📄 Step 6: Submit the Work Permit Application

Once you’ve selected a candidate, apply for a Work Permit through MOM’s FDW eService. Prepare these documents:

The application fee is S$35.


💰 Step 7: Arrange for Insurance and Security Bond

Before your helper starts work, purchase the following:

  • Medical Insurance: Minimum coverage of S$15,000/year

  • Personal Accident Insurance: Minimum coverage of S$60,000/year

  • Security Bond: S$5,000 (for non-Malaysian helpers)

These are often bundled into employer-friendly insurance packages.


🏠 Step 8: Prepare for Your Helper’s Arrival

Ensure your home is ready:

  • Accommodation: A comfortable, private space with ventilation and basic amenities

  • Expectations: Clearly explain duties, house rules, and rest days

  • Settling-In Programme (SIP): Mandatory one-day session for first-time helpers within 7 days of arrival


 

A domestic helper attending the Settling-In Programme (SIP) class in Singapore

📌 Additional Tips

  • Maintain Communication: Regular check-ins promote trust and early problem resolution

  • Respect Rest Days: Provide at least one rest day per week

  • Pay Promptly: Issue salary within 7 days after the pay cycle ends


 

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